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Uma 07-07-2010 08:02 PM

Best and Worst 'Free Gifts'
 
Alrighty, so I'm the marketing director for a credit union and I have to save the world in a week by increasing our new accounts volume. Nobody likes moving their finances around and dealing with anything like that...but every once in a while folks will do it because if they open a new account, they get a 'free gift.'

What the heck am I supposed to give away as a free gift?

What are the best and worst 'free gifts' you've gotten before? Help! :lol:

Homeslice 07-07-2010 08:04 PM

Screw gifts, cash is king. $100 at least. Or a promotional savings rate.

Uma 07-07-2010 08:06 PM

This is true... just did that though. Come on, don't you want a toaster?

fasternyou929 07-07-2010 08:21 PM

Document holder? There are a lot of people on the hunt for a job now that could use an updated one. Just avoid plastering the credit unions logo all over it if you go that route.

Other options: USB thumb drive, umbrella, duffel bag (half the people at my gym have a freebie from somewhere).

tallywacker 07-07-2010 09:38 PM

STD's I'd say are the worst free gift by far....


But I can only imagine because I never recieved any. I need to read the stipulations of the thread a little more clearly next time.

Rangerscott 07-07-2010 09:51 PM

Cash never gets old.

TommyHotWheel 07-07-2010 10:07 PM

Ipod? GPS? What kinda scratch are we talkin?

Rangerscott 07-07-2010 10:09 PM

Quote:

Originally Posted by TommyHotWheel (Post 391211)
Ipod? GPS? What kinda scratch are we talkin?



Shit, thats more than $100. I got $50 to open my ca.

pauldun170 07-07-2010 10:14 PM

Quote:

Originally Posted by tallywacker (Post 391203)
STD's I'd say are the worst free gift by far....


But I can only imagine because I never recieved any. I need to read the stipulations of the thread a little more clearly next time.

Depends...
Some times its worth the STD's. As long as they can cure it...

Cutty72 07-07-2010 10:52 PM

Private time w/the marketing director :boobs:

HurricaneHeather 07-08-2010 12:58 AM

I don't know how much is in your budget, but a free iPod shuffle might actually work. Looks like they start at $59. :shrug:

Or try to work with a local restaurant or store and give out gift cards.

101lifts2 07-08-2010 01:46 AM

Free Protein Mix.....

dReWpY 07-08-2010 02:41 AM

usb is a good bet imho

Tsunami 07-08-2010 04:34 AM

Quote:

Originally Posted by HurricaneHeather (Post 391249)
I don't know how much is in your budget, but a free iPod shuffle might actually work. Looks like they start at $59. :shrug:

Or try to work with a local restaurant or store and give out gift cards.

I'll join for those gifts. Banks suck! I would join without promos.

Gas Man 07-08-2010 08:52 AM

Quote:

Originally Posted by fasternyou929 (Post 391182)
Document holder? There are a lot of people on the hunt for a job now that could use an updated one. Just avoid plastering the credit unions logo all over it if you go that route.

Other options: USB thumb drive, umbrella, duffel bag (half the people at my gym have a freebie from somewhere).

All great ideas

shmike 07-08-2010 08:57 AM

Cash

You could give it as a debit card, added to the account, or promotional interest rate.

If you do go the physical gift route, go name brand (i.e. iPod, Tote umbrella, etc).

Most promotional gifts are cheap and chintzy. They either won't get used or don't last.

Lastly, give the gift(s) with as few restrictions as possible. People who actually read the fine print will be turned off by all the legalese and hoop-jumping.

Your job is client acquisition, not client retention.

Gas Man 07-08-2010 08:59 AM

But she did say they just did a cash promotion and looking for something else... something new.

Truth for name brand stuff though.

the chi 07-08-2010 09:14 AM

How about something seasonal? Right now a small personal cooler for going to the beach or lake is always nice, with a couple pockets for dry stuff. Or a pitcher for sweet tea or lemonade at those summer picnics...

Home stuff if always neat too, I cant tell you how much I love my little cheapo bank measuring tape, I use it all the time. You could use the home stuff for home equity loan marketing too if any of thats going on.

defector 07-08-2010 09:17 AM

Lap dances.

Rangerscott 07-08-2010 10:59 AM

How about giving gifts to people that have had their accounts for years and for being loyal. Guess thats too har for companies to do these days.

racedoll 07-08-2010 11:20 AM

Quote:

Originally Posted by the chi (Post 391290)
How about something seasonal? Right now a small personal cooler for going to the beach or lake is always nice, with a couple pockets for dry stuff. Or a pitcher for sweet tea or lemonade at those summer picnics...

Home stuff if always neat too, I cant tell you how much I love my little cheapo bank measuring tape, I use it all the time. You could use the home stuff for home equity loan marketing too if any of thats going on.

One of the best things I received was a beach towel. It was not a promo thing to open a new account but it is something I received free that has been used many times over the years. This could go along with Rae's idea of being seasonal. A cooler is nice too. If you do a pitcher maybe include a mix for sweet tea or lemonade. Same with the cooler, maybe include the ice pack or something a little extra making it more like a "gift basket".

Quote:

Originally Posted by Rangerscott (Post 391329)
How about giving gifts to people that have had their accounts for years and for being loyal. Guess thats too har for companies to do these days.

Not a bad thought either. Definitely a different approach that doesn't happen.

Not sure what it is like at the CU you work for but they tend to be more personal than banks. You are a person with a name, not just an account number. On Tuesday, hubby went to pay off a loan at the CU I bank with (we have separate accounts). They asked him if he had found a job yet since had been unemployed since November 2008 (yes, he has a job now). He couldn't believe they remembered. It is this old-fashioned customer service that keeps me there not to mention the better rates I get on loans. The lower or non-existent fees help too. Just plain and simple service.

Erik is considering switching from a bank to a credit union (not mine) because of the better rates and lower fees on everything.

Worst gift is something cheesy that won't get used.

Avatard 07-08-2010 11:42 AM

Along the lines of a toaster...Those single serving coffee machines that take the individual coffee "pods".

It seems like one of those cool things...that no one in their right mind would buy for themselves...but would make an elegant "bank gift".

Put one in the lobby, and the waft will fill the bank, encouraging people to want the machine...

OneSickPsycho 07-08-2010 12:24 PM

Quote:

Originally Posted by Homeslice (Post 391178)
Screw gifts, cash is king. $100 at least. Or a promotional savings rate.

This.

Gift cards to local business... you can work out a deal with them for discounted rates... less output for you, more business for them, and customer's get their 'prize'... plus you're helping local businesses, and everyone likes that.

You could also work with a company that specializes in service rewards/gifts/etc... Thorpe or Tharpe or something comes to mind. Basically you get a catalog of crap based on certain service levels and you choose what you want. My former employer did it for 3-year, 5-year, 10-year etc service awards... it was mostly crap, but you could find some nice things few and far between... I got a crap tool kit for my 3-year (great for in the house projects) and a watch for my 5-year.

OneSickPsycho 07-08-2010 12:26 PM

Quote:

Originally Posted by Rangerscott (Post 391329)
How about giving gifts to people that have had their accounts for years and for being loyal. Guess thats too har for companies to do these days.

Referral bonuses... Reward people not only for already having an account, but also for getting someone else to sign up! Take that $100 gift and split it two ways... $50 for a referral and $50 to the new account holder. Everybody wins!

Quote:

Originally Posted by OneSickPsycho (Post 391351)
This.

Gift cards to local business... you can work out a deal with them for discounted rates... less output for you, more business for them, and customer's get their 'prize'... plus you're helping local businesses, and everyone likes that.

You could also work with a company that specializes in service rewards/gifts/etc... Thorpe or Tharpe or something comes to mind. Basically you get a catalog of crap based on certain service levels and you choose what you want. My former employer did it for 3-year, 5-year, 10-year etc service awards... it was mostly crap, but you could find some nice things few and far between... I got a crap tool kit for my 3-year (great for in the house projects) and a watch for my 5-year.

Quote:

Originally Posted by OneSickPsycho (Post 391352)
Referral bonuses... Reward people not only for already having an account, but also for getting someone else to sign up! Take that $100 gift and split it two ways... $50 for a referral and $50 to the new account holder. Everybody wins!

Or a combination of the above...

Particle Man 07-08-2010 01:41 PM

Beer.

I'd sign up. :lol:


Seriously though, coolers, beach towels, wind breakers, inflatable pool floaty-chairs, and stuff along those lines tends to be pretty popular and fairly cheap.

Gas Man 07-08-2010 04:25 PM

Quote:

Originally Posted by the chi (Post 391290)
How about something seasonal? Right now a small personal cooler for going to the beach or lake is always nice, with a couple pockets for dry stuff. Or a pitcher for sweet tea or lemonade at those summer picnics...

Home stuff if always neat too, I cant tell you how much I love my little cheapo bank measuring tape, I use it all the time. You could use the home stuff for home equity loan marketing too if any of thats going on.

Great ideas.

Quote:

Originally Posted by Rangerscott (Post 391329)
How about giving gifts to people that have had their accounts for years and for being loyal. Guess thats too har for companies to do these days.

Yeah I'm sure she should work on that too.

Don't be hard on her though, she's only had this job for like 2 months TOPS. She's obviously got it because she tries to be in touch with the end user and knows everybody. Plus she's on the ball when it comes to her job. She does what she says she will, works hard, and is dedicated like no other.

Quote:

Originally Posted by Avatard (Post 391340)
Along the lines of a toaster...Those single serving coffee machines that take the individual coffee "pods".

It seems like one of those cool things...that no one in their right mind would buy for themselves...but would make an elegant "bank gift".

Put one in the lobby, and the waft will fill the bank, encouraging people to want the machine...

The single serve coffee thing could be cool.

Dave 07-08-2010 04:29 PM

http://i23.photobucket.com/albums/b3...5953VBea_w.jpg

Gas Man 07-08-2010 04:49 PM

Dave you have been hanging with the ginger jew too much. It's effecting your brain.

Rangerscott 07-08-2010 05:48 PM

I wasnt getting on her....*wink wink*. It just sucks to be with a company for years and they only want to dazzle new comers. Its with every company out there.

Zuki4life 07-08-2010 06:13 PM

Best freebie: a lil brain from a stripper
Worst freebie: the clap from said stripper

Smittie61984 07-08-2010 08:19 PM

Quote:

Originally Posted by defector (Post 391294)
Lap dances.

You got one customer right here

I've never liked it when places offered some kind of gift, especially somewhere like a bank or CU. You are talking dealing with tons of money and I don't feel like being persuaded by a toaster or even an Ipod. I don't know too much about finance but I'm sure you could probably give away a free Ducati with a home purchase and still manage to put the screws to them and make a good profit. But people are idiots.

You could also do something like "open an account and we'll give $200 to the charity of your choice". Sounds like you care but I'm not so sure how much peopel would give a shit.

SE Michigan. Isn't that Detoit? Maybe offer a free 1 way ticket to anywhere if you open an account.

fasternyou929 07-08-2010 09:11 PM

Quote:

Originally Posted by Smittie61984 (Post 391467)
I've never liked it when places offered some kind of gift, especially somewhere like a bank or CU. You are talking dealing with tons of money and I don't feel like being persuaded by a toaster or even an Ipod. I don't know too much about finance but I'm sure you could probably give away a free Ducati with a home purchase and still manage to put the screws to them and make a good profit. But people are idiots.

The random words in spam emails make more sense than this post.

Uma 07-08-2010 09:29 PM

Oh my goll. I am laughing my ass off at some of these...Ducati with a house/random words in spam email, STDs, lap dance...you guys are something else. :rofl:

Thanks for all the ideas. A lot of them we've done already, and you're right. People like cash, gift cards, I've worked with local businesses, and we've done the split cash between new and existing member thing. Last Christmas we gave back 2% of people's visa purchases- 1% went to charity; 1% went into the member's account. There's only so many times you can do stuff; or, people just don't care.

But I am getting some good ideas from you guys....beer would be great! I keep telling my boss we need to get mini-fridges for under our desks. :lol: So far no dice.

I'm probably doing a membership drive in the fall...like October or November. Would a basket of a couple coffee cups with hot cider packets and a gift card to an apple orchard be a dumb idea? I'm a chick, so I tend to think on the girlie side...

Budget: non-existant. Everything has been slashed down to fractions of what it used to be...economy, job loss, etc..nothing we all haven't heard already. However, I know you have to spend money to make money.

...and thank you for loving credit unions!! :D

Babe- thanks. you're a peach. :)

Dave 07-08-2010 11:19 PM

Quote:

Originally Posted by Gas Man (Post 391417)
Dave you have been hanging with the ginger jew too much. It's effecting your brain.

i cant hang with the jew anymore. he moved, and the ginger is always working :lol

Gas Man 07-08-2010 11:45 PM

Quote:

Originally Posted by Dave (Post 391519)
i cant hang with the jew anymore. he moved, and the ginger is always working :lol

Well its to be expected. Can't rely on either type.

101lifts2 07-09-2010 12:47 AM

How about don't charge 12 fuckin dollars a month to keep a 2nd checking account open unless the balance is above 500 bucks.

Rangerscott 07-09-2010 12:50 AM

Quote:

Originally Posted by 101lifts2 (Post 391542)
How about don't charge 12 fuckin dollars a month to keep a 2nd checking account open unless the balance is above 500 bucks.

Fuck ya. Fight the machine! I've never been charged for anything at the banks I've used. Must be another crazy Cali thing.

racedoll 07-09-2010 06:49 AM

Quote:

Originally Posted by 101lifts2 (Post 391542)
How about don't charge 12 fuckin dollars a month to keep a 2nd checking account open unless the balance is above 500 bucks.

Damn. I get charged $3 when I go under $100 in checking. My savings can be as little as $5 which is all it takes to open a savings at my CU.

Gas Man 07-09-2010 07:01 AM

Quote:

Originally Posted by 101lifts2 (Post 391542)
How about don't charge 12 fuckin dollars a month to keep a 2nd checking account open unless the balance is above 500 bucks.

She doesn't... it's a credit union! DUH

Quote:

Originally Posted by Rangerscott (Post 391543)
Fuck ya. Fight the machine! I've never been charged for anything at the banks I've used. Must be another crazy Cali thing.

Not a crazy cali thing... a crazy bank thing.

Quote:

Originally Posted by racedoll (Post 391558)
Damn. I get charged $3 when I go under $100 in checking. My savings can be as little as $5 which is all it takes to open a savings at my CU.

Her CU doesn't have that either.

The big difference you have to watch for is some of the credit unions out there are trying to be big bank. Seems to be more common with your "federal" CU's than anything.

Avatard 07-09-2010 09:22 AM

Quote:

Originally Posted by fasternyou929 (Post 391481)
The random words in spam emails make more sense than this post.

At least he's consistent.

Uma 07-09-2010 12:47 PM

Go to www.lovemycreditunion.org. U can find tons of them all over the place. You shouldn't be paying to have an account no matter how many you have.

OneSickPsycho 07-09-2010 02:34 PM

How about working with the local newspaper to give subscriptions to customers who open an account?

Newspapers are DYING for subs and are always looking for creative ways to get them out there... They could give you ridiculously discounted rates like $0.25 Sundays or something... Open an account and get a sub... cheap and could drive business for everyone.

caveman 07-09-2010 03:13 PM

Quote:

Originally Posted by tallywacker (Post 391203)
STD's I'd say are the worst free gift by far....


But I can only imagine because I never recieved any. I need to read the stipulations of the thread a little more clearly next time.

Gotta have sex with more than just yourself to get the STD

caveman 07-09-2010 03:22 PM

Quote:

Originally Posted by Particle Man (Post 391364)
Beer.

I'd sign up. :lol:


Seriously though, coolers, beach towels, wind breakers, inflatable pool floaty-chairs, and stuff along those lines tends to be pretty popular and fairly cheap.

Just try to refrain from having the CU put their labels all over it. The jacket would be cool but they usually plaster the logo on it and....PFFFTTHT Try the coolers, specially for the summertime deal

Rangerscott 07-09-2010 04:04 PM

I know people are stupid for gimmicks but how about sitting thm down and helping save or setup some kind of retirement plan. An ipod isnt going to spoon feed me when I am physically unable to work anymore.

the chi 07-09-2010 04:06 PM

Quote:

Originally Posted by Rangerscott (Post 391694)
I know people are stupid for gimmicks but how about sitting thm down and helping save or setup some kind of retirement plan. An ipod isnt going to spoon feed me when I am physically unable to work anymore.

Ooooh, thats a good idea. Maybe a free retirement session with an investment banker or something. Also a good way to drum up business for the investment banking side if you have one, tho sadly too few people would jump on an opportunity like this one.

shmike 07-09-2010 04:19 PM

Quote:

Originally Posted by Rangerscott (Post 391694)
I know people are stupid for gimmicks but how about sitting thm down and helping save or setup some kind of retirement plan. An ipod isnt going to spoon feed me when I am physically unable to work anymore.

That is a good idea but to get people to sit down you first need to get them IN THE DOOR.

People go out of their way for free shit, not for decent advice.

OneSickPsycho 07-09-2010 04:33 PM

Quote:

Originally Posted by shmike (Post 391699)
That is a good idea but to get people to sit down you first need to get them IN THE DOOR.

People go out of their way for free shit, not for decent advice.

Hoochie mama bikini carwash... Seriously... Huge sudsy asses will get people through the door... especially in Detroit!

Gas Man 07-10-2010 01:08 PM

Quote:

Originally Posted by shmike (Post 391699)
That is a good idea but to get people to sit down you first need to get them IN THE DOOR.

People go out of their way for free shit, not for decent advice.

This is the issue. While I think Ranger is right this is closer to the truth.

caveman 07-10-2010 03:50 PM

Quote:

Originally Posted by OneSickPsycho (Post 391700)
Hoochie mama bikini carwash... Seriously... Huge sudsy asses will get people through the door... especially in Detroit!

hmm, Uma in a bikini washing my truck......I would definately stop by there...

Rangerscott 07-10-2010 04:16 PM

U can get multiple gifts and do a wheel o fun.

Uma 07-12-2010 12:54 PM

Quote:

Originally Posted by OneSickPsycho (Post 391667)
How about working with the local newspaper to give subscriptions to customers who open an account?

Newspapers are DYING for subs and are always looking for creative ways to get them out there... They could give you ridiculously discounted rates like $0.25 Sundays or something... Open an account and get a sub... cheap and could drive business for everyone.

Oooh! I like this one. Tnx!

Uma 07-12-2010 01:02 PM

Getting folks in the door is the biggest part. We do have free services with money management, credit reports, debt plans, etc...
We also have a prize wheel they can spin to win whatevr prize it lands on. There's a bunch of stuff on there.

Bikini car wash? I can see the logic in this but I am not volunteering myself, cause I would be the only 1 that would do it. No dice. Caveman: u helped fix the fence. Bring the truck over. :lol:

caveman 07-13-2010 11:42 AM

Quote:

Originally Posted by Uma (Post 392233)
Getting folks in the door is the biggest part. We do have free services with money management, credit reports, debt plans, etc...
We also have a prize wheel they can spin to win whatevr prize it lands on. There's a bunch of stuff on there.

Bikini car wash? I can see the logic in this but I am not volunteering myself, cause I would be the only 1 that would do it. No dice. Caveman: u helped fix the fence. Bring the truck over. :lol:

Hell yeah I will be over this evening. :dvrofl:


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