Sorry FT I am late but looks like the boys got you setup.
Forks are a BITCH to dick with. If you're short on $$, knowledge, and tools. I say choose the middle ground. Do like Amber L. says, pull them yourself and have them do the job. Just be sure to do these 3 things.
1. Replace both seals (R&L)
2. Replace all the bushings. They are cheap and it's one of those, "well you're in there" type of things. If you can see the copper, like the pic, they're worn out. Don't replace them and you'll start to wear out the forks themselves.
3. Use a nice quality synthetic fork oil. Like a nice syn Ohlins fork oil.
Do these 3 things and trust me. You will be blown away how much better your bike will handle.
As far as supporting the bike... I agree. use a nice quality RATCHET style strap. Hoise from the rafters of a garage or shed. Support with a jack on the bottom of the motor. May want to use a piece of wood to help spread out the weight.
Regardless if you are doing the rebuild or the shop is.
Do you or the shop a favor. Before you dissassemble it all. Loosen the top cap on the forks first. Then put finger tight. If you don't and it's on there TIGHT, it's a bitch to loosen once the forks are off the bike.
Then you may or may not have to remove the fairings. Depends on the bikes and how easy it is for you to do so. I removed mine so I wouldn't have to worry about scratching anything... they were easy to pull.
Remove the front calipers and string or coat hanger them up.
Loose the pinch bolts on the "bolt" side of the axle which we also call the axle... leaving the "nut" side tight. Loosen the axle and once ready to remove, loose the "nut" side.
Remove the axle and front wheel
Loosen the tripple pinch bolts on top and lower clamps. Slide the forks out
I then borrowed a bike jack so I could take apart the tripples... couldn't do that with my stlye front stand. You could do this as well if you do the hoist up meathod.
I wanted to check the bearings and grease them. However you need to know the torque or "fall away" spec for re-assemble. But I think well worth it. Another "While you're there" thing.
Tripples back together and ready for forks
then once you have the forks back, slide in and reassemble.
EASY.
And for the record as always... if you were in town, we'd do the whole project... I've done a couple, not allot but a couple... and after doing the choppers I think I could do any... they SUCKED!! Needed a step ladder to pound in the seals... cause they were 10" over not just cause I'm short..fuckers!
But I also used a PVC tool to make my own seal pounder. Out of some pvc, a bushing, and an adapter
Which I also have a 31 picture/2 page "how to" on as well. If you so wanted to look at it. I could link you.