Good business makes me happy!

Apoc · 12-02-2009, 05:24 PM

About a month ago, I started taking brazillian jiu jitsu classes for exercise, to get in shape.

Anyway, I ordered a Gi from a place called fightersmarket.ca, and when it came in, I noticed they sent me the wrong size. That was friday afternoon. So I called them, and they told me to send it back, and they would send me the correct product, telling me it was there mistake.

Monday I sent the package back. It takes more than 2 days through Canada Post to ship across the country and then back, but lo and behold, there was a parcel in the parcel box at the mail box (basicly a big box, they put the key in your mailbox so you can open it).

So, not only did they send me the correct size gi before they even recieved the original they sent out, they threw in 2 t-shirts, 4oz fight gloves, and a mouthguard with the order, and a letter apologizing for the mistake.

Good business makes me very, very happy!

HurricaneHeather · 12-02-2009, 05:27 PM

Wow. That's a rarity indeed. Pretty Awesome.

I wish more companies thought about how to keep a customer coming back.

Apoc · 12-02-2009, 05:30 PM

Quote:

Originally Posted by HurricaneHeather

Wow. That's a rarity indeed. Pretty Awesome.

I wish more companies thought about how to keep a customer coming back.

Which is why I posted it. Not very often im treated so well when I buy something, especially over the internet!

Cutty72 · 12-02-2009, 05:28 PM

That's AWESOME, and very rare these days!

askmrjesus · 12-02-2009, 05:29 PM

I thought this was going to be another bowel movement thread.

JC

askmrjesus · 12-02-2009, 05:31 PM

BTW, WTF is brazillian jiu jitsu?

Do you have to get waxed before you flip somebody?

JC

Avatard · 12-02-2009, 06:57 PM

Quote:

Originally Posted by askmrjesus

BTW, WTF is brazillian jiu jitsu?

Do you have to get waxed before you flip somebody?

JC

Gas Man · 12-02-2009, 08:38 PM

That is great. I just had almost the same thing. but with a holster, and I wasn't sure which size I would want for my pocket. I ordered the larger one so I could also carry a spare mag. But it was just too big. Emailed the guy and he said send it back. So I sent him a tracking number and he sent me one in reply.

this was for midwest tactical supply. Jim is beyond great to deal with.

askmrjesus · 12-02-2009, 09:19 PM

Quote:

Originally Posted by Gas Man

That is great. I just had almost the same thing. but with a holster, and I wasn't sure which size I would want for my pocket. I ordered the larger one so I could also carry a spare vibrator. But it was just too big. Emailed the guy and he said send it back. So I sent him a tracking number and he sent me one in reply.

this was for midwest vibrator supply. Jim is beyond great to deal with.

Sorry GasMan.

That was just too easy.

JC

TYEster · 12-02-2009, 06:01 PM

WTF is this "get in shape" nonsense?

Are we not shooting for the Canadian Nationals anymore pre-Olympia?!

12-02-2009, 05:24 PM	#1
Apoc For Science. You Monster. Join Date: Nov 2008 Location: Canada Moto: '08 HD FLSTSB Posts: 3,546	Good business makes me happy! About a month ago, I started taking brazillian jiu jitsu classes for exercise, to get in shape. Anyway, I ordered a Gi from a place called fightersmarket.ca, and when it came in, I noticed they sent me the wrong size. That was friday afternoon. So I called them, and they told me to send it back, and they would send me the correct product, telling me it was there mistake. Monday I sent the package back. It takes more than 2 days through Canada Post to ship across the country and then back, but lo and behold, there was a parcel in the parcel box at the mail box (basicly a big box, they put the key in your mailbox so you can open it). So, not only did they send me the correct size gi before they even recieved the original they sent out, they threw in 2 t-shirts, 4oz fight gloves, and a mouthguard with the order, and a letter apologizing for the mistake. Good business makes me very, very happy! __________________ Android OS causes gay. Dont let your child use Android (unless she's a hot female). And dont let your babies grow up to be cowboys, either.

12-02-2009, 05:29 PM	#5
askmrjesus Soul Man Join Date: Nov 2008 Location: Everywhere, all the time. Moto: '0000 Custom Turbo Cross (with jet kit). Posts: 6,481	I thought this was going to be another bowel movement thread. JC __________________ The way things are going, they're gonna crucify me.

12-02-2009, 05:31 PM	#6
askmrjesus Soul Man Join Date: Nov 2008 Location: Everywhere, all the time. Moto: '0000 Custom Turbo Cross (with jet kit). Posts: 6,481	BTW, WTF is brazillian jiu jitsu? Do you have to get waxed before you flip somebody? JC __________________ The way things are going, they're gonna crucify me.

12-02-2009, 08:38 PM	#8
Gas Man Trip's Assistant Join Date: Feb 2008 Location: Imported from Detroit Moto: 2009 HD Street Classic Posts: 12,149	That is great. I just had almost the same thing. but with a holster, and I wasn't sure which size I would want for my pocket. I ordered the larger one so I could also carry a spare mag. But it was just too big. Emailed the guy and he said send it back. So I sent him a tracking number and he sent me one in reply. this was for midwest tactical supply. Jim is beyond great to deal with. __________________ -Chris "Why pay somebody else to fuck up your bike?" Run Amsoil Product

12-02-2009, 05:27 PM	#2
HurricaneHeather AMA Supersport Join Date: Nov 2008 Location: Sydney Moto: '98 Honda Fireblade Posts: 3,696	Wow. That's a rarity indeed. Pretty Awesome. I wish more companies thought about how to keep a customer coming back.

12-02-2009, 06:01 PM	#10
TYEster With MORE TYEstosterone Join Date: Dec 2008 Location: TX Moto: '12 KX450F / 08 YZ250F #512 / 07 KX65 #1 Posts: 1,429	WTF is this "get in shape" nonsense? Are we not shooting for the Canadian Nationals anymore pre-Olympia?!