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#1 |
Crotch Rocket Curmudgeon
Join Date: Nov 2008
Location: Here to integrity
Moto: Li'l red baby Ninja
Posts: 7,482
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Why do I have to enter my account number into my phone to proceed to the next menu, or speak to a representative, if they will only ask me for the same info again? This probably amounts to literally thousands of man hours wasted each year, and yet every time I ask why, the answer is invariably the same:
"It's a new computer system, and we just don't have that information available to us at this time". Oh really? ![]() ![]() ![]() /rant
__________________
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