Rant for today

Avatard · 01-05-2010, 03:27 PM

Why do I have to enter my account number into my phone to proceed to the next menu, or speak to a representative, if they will only ask me for the same info again? This probably amounts to literally thousands of man hours wasted each year, and yet every time I ask why, the answer is invariably the same:

"It's a new computer system, and we just don't have that information available to us at this time".

Oh really?

/rant

01-05-2010, 03:27 PM	#1
Avatard Crotch Rocket Curmudgeon Join Date: Nov 2008 Location: Here to integrity Moto: Li'l red baby Ninja Posts: 7,482	Rant for today Why do I have to enter my account number into my phone to proceed to the next menu, or speak to a representative, if they will only ask me for the same info again? This probably amounts to literally thousands of man hours wasted each year, and yet every time I ask why, the answer is invariably the same: "It's a new computer system, and we just don't have that information available to us at this time". Oh really? /rant __________________ Insert free thought here.