virus question

tommymac · 01-23-2011, 02:09 PM

I had fired up my work laptop that had those odd antivirus programs on it i had mentione d awhile back. I was using it at the hospital and the desktop icons including a few porn sites that kept popping up stopped appearing them after windows loaded about 50 updates. the computer was actualy working fine for the next few days.

SO today i fire it up and so far so good but then the windows I was working in suddenly closed and this virus scan popped up. it took me to this webpage for protectep.com and wanted me ot buy their software. I did a google search on my slower but safe puter and saw its some sort of hijack program.

I found several sites describing how to remove the program, but they all say to be careful in removing it as you can crash your system.

Any of you experts have any advice, or should i take itto a pro to fix it. problem withthe vrus protection is its some corporate edition. I tried putting my nortons on it and it wouldnt allow me to upload it. I am hesitant to take it back to work because those porn sites that kept popping up.

Particle Man · 01-23-2011, 02:22 PM

If it's a work laptop let them fix it, dude. I don't know how it is there but if I try working on my own work laptop and eff it up I am responsible for the $ to replace the machine.

'73 H1 Triple · 01-23-2011, 02:24 PM

Boot up in Safe Mode and try to download Norton.

Have you tried restoring to an earlier date? ( and then try Norton )

tkevcu · 01-23-2011, 03:32 PM

Is it a work computer that is normally used for work? Have you visited any sites (directly) that you were not supposed to.

Typically companies won't hold you responsible for the pages that these "scareware" bring up.

Most likely (the way that I do it), they will just reload all of the software on the machine from scratch.

Depending on the level of security in place on your machine, and the OS that is loaded; it could make cleaning this up yourself very difficult.

Tmall · 01-23-2011, 04:01 PM

Microsoft security essentials, which is free, and Malwarebytes Anti-Malware are what I use and I never have problems with any of my computers.

Mikey · 01-23-2011, 04:10 PM

Just wipe it and install Linux. Your company will appreciate you taking the initiative to upgrade your machine.

tommymac · 01-23-2011, 04:24 PM

Quote:

Originally Posted by tkevcu

Is it a work computer that is normally used for work? Have you visited any sites (directly) that you were not supposed to.

Typically companies won't hold you responsible for the pages that these "scareware" bring up.

Most likely (the way that I do it), they will just reload all of the software on the machine from scratch.

Depending on the level of security in place on your machine, and the OS that is loaded; it could make cleaning this up yourself very difficult.

Its not used for work, they were "given" to some of us for helping in a research study, so theyre ours but theyre not if you know what I mean.

I am going to be working a shift in the ER tonight and have to see payroll and the benefits people tomorrow, so I may try to go se the tech guys there as well see if they can work their magic.

racedoll · 01-23-2011, 04:41 PM

I have nothing to add but...
Must be the flavor of the month. Erik told me a little bit ago that his laptop has a virus on it.

Papa_Complex · 01-24-2011, 06:52 AM

Boot up in Safe Mode with Networking. Delete everything in your user account's temp directory and in Windows\Temp. Download and install MalwareBytes and Spybot Search and Destroy. Download TDSSKiller from Kaspersky.com.

Run Malwarebytes and perform a full scan. Reboot to Safe Mode when it's done.

Run Spybot. Immunize the system and do a scan. Reboot when done.

Run TDSSKiller. Be aware that once it has finished running, and you've closed it, it might cause a BSoD. I've found this to be normal.

That should do it. If not then you need to reload, because it would take a tech to clean it properly.

tkevcu · 01-26-2011, 10:20 AM

I haven't found a whole lot about this particular one on the web, but from what I have found, it doesn't look that bad.

What version of Windows is on the laptop?

Malwarebytes and Spybot are both good programs. You can also run HijackThis and post/attach the log, and we can read through that.

01-23-2011, 02:09 PM	#1
tommymac Moto GP Star Join Date: Nov 2008 Posts: 11,022	virus question I had fired up my work laptop that had those odd antivirus programs on it i had mentione d awhile back. I was using it at the hospital and the desktop icons including a few porn sites that kept popping up stopped appearing them after windows loaded about 50 updates. the computer was actualy working fine for the next few days. SO today i fire it up and so far so good but then the windows I was working in suddenly closed and this virus scan popped up. it took me to this webpage for protectep.com and wanted me ot buy their software. I did a google search on my slower but safe puter and saw its some sort of hijack program. I found several sites describing how to remove the program, but they all say to be careful in removing it as you can crash your system. Any of you experts have any advice, or should i take itto a pro to fix it. problem withthe vrus protection is its some corporate edition. I tried putting my nortons on it and it wouldnt allow me to upload it. I am hesitant to take it back to work because those porn sites that kept popping up.

01-23-2011, 04:10 PM	#6
Mikey Raving Lunatic Join Date: Nov 2008 Location: San Antonio, Texas Moto: Concours 14 ABS, ZX6E Posts: 902	Just wipe it and install Linux. Your company will appreciate you taking the initiative to upgrade your machine. __________________ Slow is smooth, smooth is fast.

01-24-2011, 06:52 AM	#9
Papa_Complex Nomadic Tribesman Join Date: Nov 2008 Location: Brampton, Canada Moto: '09 ER-6n Posts: 11,150	Boot up in Safe Mode with Networking. Delete everything in your user account's temp directory and in Windows\Temp. Download and install MalwareBytes and Spybot Search and Destroy. Download TDSSKiller from Kaspersky.com. Run Malwarebytes and perform a full scan. Reboot to Safe Mode when it's done. Run Spybot. Immunize the system and do a scan. Reboot when done. Run TDSSKiller. Be aware that once it has finished running, and you've closed it, it might cause a BSoD. I've found this to be normal. That should do it. If not then you need to reload, because it would take a tech to clean it properly. __________________ "Everything's better with pirates." - Lodge, "Dorkness Rising" http://www.morallyambiguous.net/

01-23-2011, 02:22 PM	#2
Particle Man Custom User Title Join Date: Nov 2008 Location: Central NY Moto: 2003 SV650S Posts: 14,959	If it's a work laptop let them fix it, dude. I don't know how it is there but if I try working on my own work laptop and eff it up I am responsible for the $ to replace the machine.

01-23-2011, 02:24 PM	#3
'73 H1 Triple restorer of the original Join Date: Mar 2008 Location: Zionsville,PA Moto: '93 ZR1100 &'73 Kawasaki H1 500 Posts: 1,331	Boot up in Safe Mode and try to download Norton. Have you tried restoring to an earlier date? ( and then try Norton )

01-23-2011, 03:32 PM	#4
tkevcu Trailer Queen Join Date: Aug 2010 Location: Richmond, VA Moto: 919 Posts: 17	Is it a work computer that is normally used for work? Have you visited any sites (directly) that you were not supposed to. Typically companies won't hold you responsible for the pages that these "scareware" bring up. Most likely (the way that I do it), they will just reload all of the software on the machine from scratch. Depending on the level of security in place on your machine, and the OS that is loaded; it could make cleaning this up yourself very difficult.

01-23-2011, 04:01 PM	#5
Tmall Aspiring Rapper Join Date: Nov 2008 Location: Halifax, NS Moto: '12 CB1000R Posts: 3,569	Microsoft security essentials, which is free, and Malwarebytes Anti-Malware are what I use and I never have problems with any of my computers.

01-23-2011, 04:41 PM	#8
racedoll AMA Supersport Join Date: Nov 2008 Moto: '04 Kawasaki ZX6RR Posts: 3,392	I have nothing to add but... Must be the flavor of the month. Erik told me a little bit ago that his laptop has a virus on it.

01-26-2011, 10:20 AM	#10
tkevcu Trailer Queen Join Date: Aug 2010 Location: Richmond, VA Moto: 919 Posts: 17	I haven't found a whole lot about this particular one on the web, but from what I have found, it doesn't look that bad. What version of Windows is on the laptop? Malwarebytes and Spybot are both good programs. You can also run HijackThis and post/attach the log, and we can read through that.